Utility Account Mapping

EPG provides mapping of utility account files or customer account files that includes water, sewer, sanitation, etc. These datasets can be used to produce a Master Address Database, which is a useful resource for any department.

In addition to mapping addresses and customers, EPG can record any information you want associated with the account. Meter numbers, square footage, number of stories, people per dwelling unit, land use are just a few examples of information that can be tied to an account. 

EPG has conducted audits of customer accounts and discovered instances where overbilling was occurring by private contractors of the City. These audits have also uncovered situations where customers have been getting free services from the City.